B1 English listening practice for UK settlement and citizenship

24 original B1 English listening exercises for UK settlement and citizenship: telephone messages, announcements and short conversations. Press Listen, answer the question, then check the text and the explanation.

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All names, places, dates and prices are invented for practice. FreeExamPath is independent and not affiliated with IELTS, Trinity College London, LanguageCert, PSI or the Home Office. These exercises are not official tests; the real tests use recorded or live human voices.

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Telephone messages

You hear a message. Read the question and choose the right answer.

Question 1

When can the engineer visit Priya's flat?

You hear a message on an answering machine.

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Hello, Priya. It's Daniel from the letting office. I'm calling about the boiler in your flat on Willow Lane. The engineer cannot come on Tuesday morning as we first agreed, because another repair is taking longer. She can visit on Wednesday between one and three in the afternoon instead. Please leave the cupboard under the stairs clear so she can reach the pipes.

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Correct answer: B — On Wednesday between one and three in the afternoon

Why? The first appointment is cancelled. The engineer can come on Wednesday afternoon.

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Question 2

When is the staff meeting now taking place?

You hear a message on an answering machine.

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Hi, Joseph, it's Ella from the bakery. I'm calling about next week's staff meeting. It was planned for Monday after closing, but the manager has moved it to Thursday at nine in the morning, before the shop opens. You do not need to bring your uniform, but please bring the notes from your last training session. Ring me if you cannot make it.

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Correct answer: C — On Thursday at nine in the morning

Why? The meeting has moved from Monday to Thursday at nine in the morning.

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Question 3

Why is Aisha asked to come to the surgery?

You hear a message on an answering machine.

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Good afternoon, Aisha Ahmed. This is Clara calling from Oakfield Surgery. Your blood test results are ready, and the nurse would like to speak with you. You do not need another test at the moment. Please come to the surgery on Friday at half past eleven. If that time is difficult, contact reception before Thursday evening and we can offer another appointment.

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Correct answer: A — To discuss her blood test results with the nurse

Why? The nurse wants to talk to Aisha about her results, not give her another test.

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Question 4

What does Peter still need to provide?

You hear a message on an answering machine.

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Hello, Peter Lewis. I'm calling from the council housing office about your application. We received your form and your proof of address, so you don't need to send those again. However, the copy of your tenancy agreement is missing its final page. Please bring that page to the council office by Friday. You can leave it at reception without making an appointment.

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Correct answer: C — The final page of his tenancy agreement

Why? The council has the form and proof of address, but the final page of the tenancy agreement is missing.

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Question 5

What has changed about Megan's swimming course?

You hear a message on an answering machine.

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Hi, Megan, it's Josh from the community sports centre. Your place on the Saturday swimming course is confirmed. The pool will be closed next weekend for cleaning, so the first lesson will be a week later than planned. You can still come to the sports centre on Saturday if you want to collect your membership card. The swimming lessons will begin on the following Saturday.

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Correct answer: B — The first lesson will be a week later

Why? The course is still running, but its start has been delayed by one week.

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Question 6

What does Rachel ask Sam to do?

You hear a message on an answering machine.

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Hello, Sam. It's your sister Rachel. Mum is coming home from hospital tomorrow and I can drive her home, but I have to return to work after lunch. Could you pick up her shopping from the shop on King Street? I've already ordered everything, so you only need to collect the bags. Leave them in her kitchen before five, please. I'll call her tonight.

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Correct answer: A — Collect their mum's shopping

Why? Rachel will take their mum home herself. She asks Sam to collect the shopping.

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Question 7

Where will the first maths class take place?

You hear a message on an answering machine.

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Good evening, Nora. This is Colin Bennett from the adult learning centre. You've signed up for the evening maths course, which starts next Tuesday. The first class will be in the library building rather than the main college building. Please use the side entrance because the front doors are being repaired. You can collect your course book from the teacher when you arrive.

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Correct answer: A — In the library building

Why? The message says the first class will be in the library building, not the main college building.

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Question 8

Where should Ali park his car?

You hear a message on an answering machine.

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Hello, Ali. I'm ringing from the guest house in Fernbrook about your visit next month. Your room is booked for three nights and breakfast is included. Our car park is being repaired, so please use the public car park opposite the village hall. It's free after six in the evening. Someone will be at reception until ten o'clock, to give you your room key.

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Correct answer: C — In the public car park opposite the village hall

Why? The guest house car park is closed for repairs, so Ali should use the public car park.

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Public announcements

You hear an announcement. Read the question and choose the right answer.

Question 9

Which platform should passengers for Ashmere use?

You hear a public announcement.

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Attention please. The train to Ashmere is now arriving at platform five, not platform two as shown on the earlier notice. Passengers travelling to Ashmere and Little Wren should move to platform five. The train will leave in approximately ten minutes. Please keep your bags with you and stand behind the yellow line until the train has stopped completely.

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Correct answer: A — Platform five

Why? The platform has changed from two to five.

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Question 10

Where should customers collect their ordered cakes?

You hear a public announcement.

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Good morning, shoppers. This is an announcement from the Market Lane supermarket. If you have ordered a birthday cake for collection today, please go to the customer service desk near the entrance. Do not queue at the bakery counter, as staff there are preparing new orders. The desk will remain open until seven this evening, and you will need your collection slip.

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Correct answer: B — At the customer service desk near the entrance

Why? Customers must collect ordered cakes at the customer service desk, not the bakery counter.

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Question 11

When will the practice nurse next be available?

You hear a public announcement.

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Welcome to Greenbank Medical Practice. We would like to remind patients that appointments with the practice nurse must be booked before coming in. The nurse is not available this afternoon, but she will be here tomorrow morning. Anyone who has already booked an appointment for tomorrow should arrive ten minutes early. Please speak to reception if you need to change your booking.

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Correct answer: C — Tomorrow morning

Why? The nurse is away this afternoon and will return tomorrow morning.

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Question 12

When will recycling be collected this week?

You hear a public announcement.

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This is a message from Westbrook Council for residents of Elm Close. Because one of the recycling lorries is being repaired on Thursday, the recycling collection has been moved to Friday this week. Please leave your recycling boxes outside by seven in the morning. The collection of ordinary household rubbish is not changing and will still take place on Thursday. Thank you for your understanding.

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Correct answer: B — Friday

Why? Recycling will be collected on Friday, while ordinary rubbish collection remains on Thursday.

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Question 13

When is heavy rain expected?

You hear a public announcement.

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Here is the local weather report for tomorrow. The morning will be dry but cloudy across most of the area. By lunchtime, there may be a little sunshine, especially near the coast. Heavy rain is expected after six in the evening, so anyone planning an outdoor event should finish early. On Sunday, temperatures will rise and the rain will move away.

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Correct answer: A — After six tomorrow evening

Why? The forecast says heavy rain will begin after six tomorrow evening.

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Question 14

By when must residents reserve a seat for lunch?

You hear a public announcement.

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Good morning, everyone. This Friday, the village hall will serve a hot lunch for local residents. You can choose vegetable soup or chicken with rice. A meal costs six pounds, including a drink. Because places are limited, you must reserve your seat with the hall office by Wednesday afternoon. Payment will be taken when you arrive on Friday.

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Correct answer: C — Wednesday afternoon

Why? Residents need to book by Wednesday afternoon, although lunch takes place on Friday.

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Question 15

Where will today's exercise class take place?

You hear a public announcement.

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Hello and welcome to the Riverfield Leisure Centre. Today's beginners' exercise class will take place in the upstairs hall because the usual room is being painted. The class will still begin at half past six, and no special equipment is needed. Please leave coats and bags in the changing rooms downstairs. A member of staff can show you the way if you are new.

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Correct answer: B — In the upstairs hall

Why? The usual room is being painted, so the class has moved upstairs.

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Question 16

Where should bus passengers wait?

You hear a public announcement.

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Here is the traffic update for drivers heading towards Eastwick. The bridge on Mill Road is closed this afternoon because of urgent repairs. Drivers should use the ring road instead, although the journey may take an extra fifteen minutes. Buses are still running, but the stop outside the post office is closed. Please use the stop beside the library until further notice.

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Correct answer: C — Beside the library

Why? The post office stop is closed, so bus passengers must use the stop by the library.

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Short conversations

You hear a conversation. Read the question and choose the right answer.

Question 17

When will the landlord visit the flat?

You hear a conversation between two people.

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Amina: Have you told the landlord about the damp patch in the bedroom?

Owen: Yes, I sent a message yesterday. He asked for a photograph first.

Amina: I can take one now. Is he coming to look at it this week?

Owen: He says he'll visit on Friday evening, after he finishes work.

Amina: Good. I'll be home then, but you might still be at your class.

Owen: That's fine. Please show him the wall behind the wardrobe as well.

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Correct answer: C — Friday evening

Why? The landlord plans to visit on Friday evening after work.

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Question 18

What does Tom agree to do?

You hear a conversation between two people.

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Tom: Have you finished the rota for next week?

Leila: Almost. I still need someone to cover the late shift on Tuesday.

Tom: I can cover the late shift on Tuesday, but I'll need Thursday morning off for an appointment.

Leila: That works. I'll move your usual Thursday shift to Saturday morning.

Tom: Thanks. Should I tell the manager, or will you explain the change?

Leila: I'll speak to her this afternoon and update the rota.

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Correct answer: A — Cover Tuesday's late shift

Why? Tom offers to work late on Tuesday in exchange for Thursday morning off.

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Question 19

Where will they celebrate Dad's birthday?

You hear a conversation between two people.

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Nadia: Have you decided what we're doing for Dad's birthday?

Ben: He said he doesn't want a big party this year.

Nadia: What about inviting him to lunch at our house on Sunday?

Ben: Yes, let's have lunch at our house on Sunday. He prefers somewhere quiet, and we can cook his favourite meal.

Nadia: I'll ask my sister to bring a cake, but let's keep it a surprise.

Ben: Agreed. I'll invite Dad without telling him why.

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Correct answer: B — At their house

Why? They decide to celebrate Dad's birthday with lunch at their house.

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Question 20

Which room will the revision group use?

You hear a conversation between two people.

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Isabel: Are you coming to the revision group tomorrow?

Harvey: I'd like to, but I thought we were meeting at the college.

Isabel: We were, but the building closes early tomorrow. We're meeting in the public library instead.

Harvey: Is it the room upstairs, where we studied last month?

Isabel: No, we've booked the small room beside the main entrance.

Harvey: Great. I'll bring the practice questions from our last lesson.

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Correct answer: C — The small room beside the main entrance

Why? The group is meeting in the small room beside the library entrance.

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Question 21

How will Zara and Elliot travel to the coast?

You hear a conversation between two people.

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Zara: Have you booked our journey to the coast?

Elliot: Not yet. The early train is cheaper, but it leaves before six.

Zara: I'd rather travel later. Could we take the coach after breakfast?

Elliot: Yes, there's a coach at half past nine, and it stops near our guest house.

Zara: Perfect. Book the coach, even if it takes a little longer.

Elliot: I'll do that tonight and send you the details.

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Correct answer: B — By coach

Why? They choose the coach rather than the early train.

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Question 22

What does Martha want?

You hear a conversation between two people.

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Martha: Excuse me, I bought this jacket here last week, but it's too small.

Shop assistant: Have you brought your receipt? We can exchange it if it hasn't been worn.

Martha: Yes, here's the receipt. I've only tried it on at home.

Shop assistant: We have a larger size in blue, but the green one is sold out.

Martha: Blue is fine. I'd like the larger size, please.

Shop assistant: Certainly. I'll get it from the stockroom for you.

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Correct answer: A — The same jacket in a larger size

Why? Martha wants to exchange her jacket for a larger one.

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Question 23

What is the new radio programme about?

You hear a conversation between two people.

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Holly: Did you hear that the local radio station has a new programme?

Daniel: No. Is it the one about music on Friday evenings?

Holly: That one's still there. The new programme is about local history, and it's on Sunday mornings.

Daniel: I'd like to listen to the history programme. My grandad might enjoy it too.

Holly: You can hear it again on Tuesday if you miss the first broadcast.

Daniel: Good idea. I'll tell him about the Tuesday repeat.

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Correct answer: A — Local history

Why? The new programme is about local history, not the existing music show.

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Question 24

What ingredient must Ruth avoid?

You hear a conversation between two people.

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Ruth: What shall we cook for the neighbours on Saturday?

Idris: We could make a vegetable pie. One of them doesn't eat meat.

Ruth: Good idea. I was thinking of using cheese in it. Do you know if that's all right?

Idris: Yes, I asked earlier. Cheese is fine, but they can't eat nuts.

Ruth: Then I'll make the pie without nuts and serve a salad with it.

Idris: I'll buy the vegetables on Friday so they're fresh.

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Correct answer: B — Nuts

Why? Cheese is allowed, but the neighbours cannot eat nuts.

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